Is it happening again?
Today we come to the recuse once again to replace an existing (fairly new) corded rail that has failed and jammed. Almost daily we receive the same enquiry – ‘my curtain track is no longer working, the cords are broken they wont work!’
After many years in the trade we have clearly diagnosed the problem time and time again. What many customers don’t know is that there are ‘ curtain tracks’ and then there are ‘CURTAIN TRACKS’. Yes there really is a industry behind this trade and there are certain manufacturers that supply what we like to call ‘Get-by-products’ and others that make ‘Professional-long-range-value-products. The difference is quite distinct, one is designed to get you by and will do the job as long as extra effort/strain is required from it. Whilst the other is designed to offer peace of mind and long term satisfaction. It is our opinion that if you are choosing a get-by, although the less costly option, it does come at a price.
At FITT ERIND, we are proud to stand by the finest available products in the market and will continue to do so because our values are so that we aim to give our customers the greater use value in return for our fees. We would much rather supply and fit the best use value products in smaller numbers than supply a lesser product in high volume.
Today we fit a Silent Gliss 3000, made to order for a bay window in Ealing. Our customer had put up the existing rail only a few months ago when she noticed issues with the pulley, which was attented to by another company and yet the issue reoccured weeks later. Fustrated with the situation our customer decided to look elsewhere and contacted us enquiring about our curtain rail options for bay windows. After an on-site analysis, we suggested the Silent Gliss range. Although at a higher premium, we talked our customer through the numoureous benefits of chosing this product and this made the decision a no brainer. Go for Gliss – Go for the best. A custom made two bend cored track was ready within 5working days and fitted by our expert fitters. Corded on both sides for a smoother draw.
FITT ERIND, because little±things±matter